It Support Courses
IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Popular It Support Courses and Certifications
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Change Management, Business Software, Information Technology, Organizational Change, System Implementation, Technology Solutions, Business Process, Governance, Portfolio Management, Project Management, Critical Thinking
Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Information Systems Security, System Support, Security Management, Network Troubleshooting, Operating System Administration, Hardware Troubleshooting, Software Installation, Systems Administration, Active Directory, User Provisioning, Microsoft Intune (Mobile Device Management Software), Group Policy, IT Service Management
Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Commands, Virtualization, File Systems, Systems Administration, Command-Line Interface, Containerization, Bash (Scripting Language), Hardening, Virtualization and Virtual Machines, Network Troubleshooting, Data Storage, Application Deployment, Infrastructure as Code (IaC), Virtual Machines, Shell Script, System Monitoring, Data Storage Technologies
Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, IT Infrastructure, Linux Servers, Virtualization, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, Hardening, Security Controls, Networking Hardware, Computer Hardware, Data Storage, Data Security
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Development, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, General Networking, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Problem Solving, IT Automation, Change Management, Automation
Skills you'll gain: User Accounts, Authentications, Data Sharing
Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Network Troubleshooting, Peripheral Devices, Virtual Machines, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Network Support, Data Storage Technologies, Data Storage, Computer Displays, Computer Networking, Mobile Security, Display Devices, Wireless Networks
Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cybersecurity, Network Troubleshooting, Computer Hardware, Network Administration, Customer Service, General Networking, Data Storage, Issue Tracking
