Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

Skills you'll gain: Automation, Social Sciences, Electrical Systems, Social Impact, Socioeconomics, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Social Justice, Sustainable Development, Health Technology, Public Policies, Environmental Issue, Public Affairs, Policy Analysis, Climate Change Mitigation, Safety and Security, Artificial Intelligence

Skills you'll gain: Web Design and Development, Responsive Web Design, HTML and CSS, Web Design, Web Content Accessibility Guidelines, Front-End Web Development, Web Development, Cascading Style Sheets (CSS), Web Development Tools, Hypertext Markup Language (HTML), React.js, User Interface (UI), JavaScript Frameworks, Web Applications, Javascript, Web Servers, Server Side, Software Development Tools, Semantic Web, Command-Line Interface

Skills you'll gain: Web Development, Web Design and Development, Web Applications, Data Structures, Javascript, Programming Principles, Object Oriented Programming (OOP), Computational Logic, Computational Thinking

Skills you'll gain: AI Security, Vector Databases, Data Strategy, Data Management, Data Architecture, Data Security, Data Governance, Generative AI Agents, Metadata Management, Containerization, Data Ethics, Interoperability, Data Store, Retrieval-Augmented Generation, Taxonomy, Data Storage, Data Processing, Large Language Modeling, Machine Learning, Agentic systems

Skills you'll gain: Cloud Computing, Cloud Management, Cloud Security, Cloud Deployment, Cloud Services, Cloud Infrastructure, Cloud Computing Architecture, Cloud Development, Network Troubleshooting, DevOps, Cloud Storage, Virtualization, Virtualization and Virtual Machines, Containerization, Vulnerability Management, Identity and Access Management, Scalability

Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development

Skills you'll gain: Prompt Engineering, Amazon Bedrock, Model Evaluation, Prompt Patterns, Generative AI, Generative AI Agents, Generative Model Architectures, Model Training, AI Integrations, LLM Application, Large Language Modeling, Model Optimization, Fine-tuning, Model Deployment, A/B Testing

Skills you'll gain: Presentations, Generative AI, Microsoft PowerPoint, Microsoft Copilot, AI powered creativity, ChatGPT, Prompt Engineering, Ideation, Productivity Software, Creative Problem-Solving, Artificial Intelligence, Microsoft 365, Business Communication, User Interface (UI), Problem Solving, Critical Thinking and Problem Solving

Skills you'll gain: AI Personalization, Personalized Campaigns, Cross-Channel Marketing, Brand Marketing, AI powered creativity, Content Performance Analysis, Marketing Strategies, Marketing Effectiveness, Campaign Planning, Advertising Campaigns, Data-Driven Marketing, Marketing Automation, Digital Brand Strategy, Campaign Management, Performance marketing, AI Enablement, Performance Analysis, AI Integrations, Information Privacy, Generative AI

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Design, Scenario Testing, Software Documentation, Mockups, Web Services, Software Versioning

Skills you'll gain: Project Schedules, Cost Management, Project Scoping, Scheduling, Project Planning, Estimation, Project Management, Resource Planning, Time Management, Agile Project Management, Microsoft Excel, Microsoft Word, Team Leadership, Leadership, Leadership Development