LearnKartS

Active Listening Skills

LearnKartS

Active Listening Skills

LearnKartS

Instructor: LearnKartS

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

5 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Practical active listening techniques for better workplace communication, understanding, and professional relationships.

  • Listening habits, assumptions, attention barriers, and cognitive influences that affect understanding.

  • Effective listening practices using questions, paraphrasing, reflection, pauses, and nonverbal cues.

  • Empathetic listening and adaptable approaches to feedback, disagreements, cultural differences, and remote or hybrid teamwork.

Details to know

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Recently updated!

October 2026

Assessments

4 assignments

Taught in English

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There are 4 modules in this course

Discover the fundamentals of active listening, including listening styles, empathetic communication, and common barriers that affect understanding. Learn to recognize your listening habits and develop techniques for more meaningful conversations.

What's included

6 videos5 readings1 assignment

Explore how attention, memory, and bias influence listening, and understand practical frameworks such as HURIER, RASA, and SOLER. Develop skills in interpreting nonverbal cues, asking open-ended questions, using silence, and paraphrasing effectively.

What's included

7 videos5 readings1 assignment

Learn to apply active listening during disagreements, emotional conversations, and feedback discussions while remaining empathetic and open-minded. Strengthen your communication skills across cultures, meetings, and remote teams, and build lasting listening habits.

What's included

7 videos5 readings1 assignment

Reflect on your learning journey, reinforce key active listening techniques, and access bonus resources for continued development. Assess your understanding through the Proficiency Quiz and celebrate your course completion.

What's included

2 readings1 assignment

Instructor

LearnKartS
222 Courses283,079 learners

Offered by

LearnKartS

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