The way you listen can change the way you communicate, respond, and connect at work. This Active Listening Skills course helps you build listening skills to understand others, handle difficult conversations, and strengthen workplace relationships.

Active Listening Skills

Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Practical active listening techniques for better workplace communication, understanding, and professional relationships.
Listening habits, assumptions, attention barriers, and cognitive influences that affect understanding.
Effective listening practices using questions, paraphrasing, reflection, pauses, and nonverbal cues.
Empathetic listening and adaptable approaches to feedback, disagreements, cultural differences, and remote or hybrid teamwork.
Details to know

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Recently updated!
October 2026
Assessments
4 assignments
Taught in English
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There are 4 modules in this course
Instructor

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