Unlock the power of artificial intelligence within your Jira workflows with Automate and Analyze Jira with AI Accuracy. This course is designed for IT and operations professionals who want to move faster and work smarter by leveraging AI-powered tools. You will learn to eliminate the manual effort of drafting release notes by using AI to instantly summarize technical Jira tickets into clear, concise updates.

Ends soon: Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.

Automate and Analyze Jira with AI Accuracy
This course is part of Jira Workflow Automation & Optimization Specialization

Instructor: LearningMate
Included with
Recommended experience
What you'll learn
Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.
Skills you'll gain
Details to know

Add to your LinkedIn profile
January 2026
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 2 modules in this course
This module introduces the power of AI-driven automation for routine documentation tasks. You will learn how to leverage AI tools within the Atlassian ecosystem to transform detailed, technical Jira tickets into clear, stakeholder-ready release notes. The focus is on moving from manual, time-consuming writing to a fast, AI-assisted workflow, while learning the crucial skill of human oversight to ensure final accuracy.
What's included
1 video2 readings2 assignments
In this module, you will learn that you cannot improve what you do not measure. You will shift from using AI to analyzing its performance. You will learn how to calculate precision to validate AI-driven categorization in Jira, identify common error patterns, and use prompt engineering to iteratively improve the model's accuracy, ensuring your automated workflows are not only fast but also trustworthy.
What's included
1 video3 readings2 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Explore more from Support and Operations

Coursera

Coursera
Why people choose Coursera for their career





Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.

