Learn the functions of external communications as well as strategies and channels to communicate with the outside world. See how they play a crucial role in promoting your products, corporate imaging and branding, and building long-term relationships with customers. Explore how to manage media, stakeholder, and investor relations effectively. Additionally, complete this certification by identifying best practices for external communications, including segmenting your audience and leveraging social media and two-way communications with stakeholders.

External Communications Channels
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External Communications Channels
This course is part of Corporate Communications Specialization

Instructor: Chris Ruoff
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What you'll learn
Identify strategies for effective external communications, promoting corporate branding, and communicating with media and investor relations
Differentiate between the functions of internal and external communications
Recognize the impactful results of leveraging social media and encouraging two-way communication with customers
Skills you'll gain
- Social Media
- Public Relations
- Strategic Communication
- Social Media Campaigns
- Stakeholder Communications
- Social Media Marketing
- Internal Communications
- Brand Strategy
- Brand Management
- Social Media Management
- Corporate Sustainability
- Marketing Communications
- Earned Media
- Stakeholder Management
- Public Affairs
- Branding
- Media Relations
- Corporate Communications
- Target Audience
- Communication Strategies
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5 assignments
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- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
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University of California, Irvine

University of California, Irvine
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