Packt

Process Mining for Data-Driven Process Improvement

Labor Day starts with $70+ in savings on Coursera Plus. Save 40% for 3 months.

Packt

Process Mining for Data-Driven Process Improvement

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply process mining techniques to analyze business processes

  • Use ProM and Disco to perform process discovery and conformance checking

  • Implement predictive process monitoring and multi-perspective mining

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

August 2026

Assessments

6 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

There are 6 modules in this course

This module introduces learners to the fundamentals of process mining, including its definition, applications, and integration with business intelligence. It covers key concepts, critical questions, and real-world use cases to provide a comprehensive understanding of how process mining drives process improvement.

What's included

10 videos

This module explores the fundamentals of event logs in process mining, including their structure, formats, quality criteria, and real-world applications. Learners will gain an understanding of how to evaluate and improve data quality in process mining projects. The content also covers common data challenges and essential logging concepts.

What's included

6 videos1 assignment

This module covers the different types of process mining, including process discovery, conformance checking, and enhancement. Learners will gain a comprehensive understanding of the techniques, algorithms, and practical applications used in each stage of the process mining lifecycle.

What's included

13 videos1 assignment

This module provides an in-depth overview of process mining software, focusing on key features, vendor evaluation methods, and hands-on exploration of popular tools like ProM and Disco. Learners will gain practical knowledge on how to assess and utilize process mining platforms effectively.

What's included

4 videos1 assignment

This module provides hands-on training in using process mining tools like ProM and Disco to analyze and visualize workflows. Learners will gain practical skills in setting up tools, discovering processes, and checking conformance. The content covers both theoretical concepts and real-world applications.

What's included

10 videos1 assignment

This module delves into advanced process mining techniques, including integrating BI with process mining, exploring Petri Nets, analyzing key metrics and KPIs, and examining object-centric, predictive, and multi-perspective approaches. Learners will also explore social network mining and practical applications in real-world scenarios.

What's included

17 videos2 assignments

Instructor

Packt - Course Instructors
Packt
2,238 Courses656,908 learners

Offered by

Packt

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions