Learn the security and operational procedures every technician must know. Through the industry-proven lens of the CompTIA A+ Core 2 (220-1202) exam, this course covers access controls, encryption, and multifactor authentication (MFA), then shows you how to detect, remove, and prevent malware. You'll follow incident response workflows and learn professional practices such as documentation, change management, and environmental and safety procedures, so you can work securely and consistently in any IT environment. Intermediate-level lessons take about 4.5 hours and cover the security habits and procedures used in everyday IT work.

Security & Operational Procedures

Security & Operational Procedures
This course is part of CompTIA A+ 220-1202 Specialization


Instructors: Dakota Snow
Included with Learn more
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply access controls, encryption, and multifactor authentication to protect systems and data
Detect, remove, and prevent malware and follow incident response workflows
Follow documentation, change management, and environmental and safety procedures in professional IT work
Skills you'll gain
- Hardening
- Operational Performance Management
- Security Testing
- Incident Management
- Change Management
- Information Technology Operations
- Security Engineering
- Security Awareness
- Change Control
- Threat Management
- Authentications
- Threat Detection
- Security Management
- Endpoint Security
- Security Controls
- Malware Protection
- Incident Response
Tools you'll learn
Details to know

Shareable certificate
Add to your LinkedIn profile
Recently updated!
May 2026
Assessments
5 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
This course is part of the CompTIA A+ 220-1202 Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 5 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors


Offered by
Explore more from Computer Security and Networks
Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Advance your career with an online degree
Earn a degree from world-class universities - 100% online






