Based on the best-selling book, Inclusive Leadership for Dummies, by Shirley Davis. This course equips corporate leaders with the essential skills to foster inclusive, high-performing teams in today’s diverse, global workplace. By focusing on key concepts such as equity, inclusion, and emotional intelligence, leaders will gain valuable strategies to manage hybrid and diverse teams effectively.

Inclusive Leadership: Leading Diverse Teams

Recommended experience
Recommended experience
Intermediate level
Ideal for corporate leaders, managers, and aspiring leaders with basic leadership experience.
Recommended experience
Recommended experience
Intermediate level
Ideal for corporate leaders, managers, and aspiring leaders with basic leadership experience.
What you'll learn
Develop inclusive leadership practices that foster team cohesion
Enhance self-awareness to manage unconscious bias and microaggressions
Build a psychologically safe workplace where employees thrive
Skills you'll gain
- Relationship Management
- Team Management
- Diversity and Inclusion
- Team Performance Management
- Diversity Awareness
- Employee Retention
- Conflict Management
- Self-Awareness
- Workplace inclusivity
- Emotional Intelligence
- Empathy & Emotional Intelligence
- Empathy
- Team Leadership
- Leadership Studies
- Organizational Leadership
- Diversity Equity and Inclusion Initiatives
- Leadership
- Employee Engagement
- Intercultural Competence
- Diversity Training
Details to know

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March 2026
21 assignments
See how employees at top companies are mastering in-demand skills

There are 21 modules in this course
In this section, we analyze workforce shifts, define core diversity, equity and inclusion concepts such as belonging and intersectionality, and apply situational leadership models to build inclusive, high-performing teams.
What's included
2 videos5 readings1 assignment
2 videos•Total 3 minutes
- Course Overview•1 minute
- Establishing the Basics of Leadership and Inclusion - Overview Video•1 minute
5 readings•Total 35 minutes
- Introduction•5 minutes
- Leading Like an Eagle•5 minutes
- Understanding Inclusive Terminology•10 minutes
- Implicit Bias•5 minutes
- Exploring Leadership Models and Frameworks•10 minutes
1 assignment•Total 10 minutes
- Foundations of Inclusive Leadership•10 minutes
In this section, we explore future workforce trends, build an inclusive leadership toolkit, and use diversity, equity, and inclusion plus flexible work options to attract, engage, and retain Generation Z and broader talent.
What's included
1 video5 readings1 assignment
1 video•Total 1 minute
- Revealing What the New Generation of Talent Needs at Work - Overview Video•1 minute
5 readings•Total 35 minutes
- Introduction•10 minutes
- Addressing the Needs of the Changing Workforce•10 minutes
- Honing the Competencies and Key Traits of an Inclusive Leader•5 minutes
- Unconscious Bias•5 minutes
- Recognizing the Benefits that Top Talent of the Future Brings•5 minutes
1 assignment•Total 10 minutes
- Workplace Evolution and Talent Needs•10 minutes
In this section, we learn that inclusive leadership is essential for business success. It shows how embracing diversity leads to better decisions, higher innovation, stronger employee engagement, improved retention, and overall organizational growth. Inclusive leadership connects fairness with measurable business results.
What's included
4 readings1 assignment
4 readings•Total 30 minutes
- Introduction•10 minutes
- Enhancing Financial Performance and Company Reputation•10 minutes
- Driving Innovation and Creativity•5 minutes
- Biases and Lack of Visible Diversity•5 minutes
1 assignment•Total 10 minutes
- Building a Case for Inclusive Leadership•10 minutes
In this section, we assess leadership inclusivity, audit personal styles, inventory unique strengths, and refine personal brands to amplify underrepresented voices, ensure psychological safety, and build credible, equitable teams.
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- How Inclusive Are You? Assessing Your Effectiveness as a Leader - Overview Video•1 minute
2 readings•Total 25 minutes
- Introduction•20 minutes
- Why Your Reputation as a Leader Matters•5 minutes
1 assignment•Total 10 minutes
- Leadership and Inclusivity Evaluation•10 minutes
In this section, we uncover a compelling personal why, craft a concise vision statement, and align daily leadership behaviours with core values to drive consistent, inclusive decision-making.
What's included
1 video3 readings1 assignment
1 video•Total 1 minute
- Getting Clear on Your Purpose, Vision, and Values - Overview Video•1 minute
3 readings•Total 20 minutes
- Introduction•5 minutes
- Asking the Right Questions to Uncover Your "Why"•5 minutes
- Getting Grounded on Your Personal Vision Statement•10 minutes
1 assignment•Total 10 minutes
- Clarity in Purpose and Values•10 minutes
In this section, we uncover unconscious bias through Fast Brain cues, contrast intent versus impact in microaggressions, and apply bias-interruption steps to ensure equitable sourcing, hiring, development, and retention.
What's included
1 video6 readings1 assignment
1 video•Total 1 minute
- Minimizing Your Own Biases and Microaggressions - Overview Video•1 minute
6 readings•Total 60 minutes
- Introduction•10 minutes
- Figuring Out Microaggressions•10 minutes
- Intent versus Impact•10 minutes
- Sourcing and Selecting New Talent•10 minutes
- Communicating with Talent•10 minutes
- Recognize when a bias has occurred•10 minutes
1 assignment•Total 10 minutes
- Navigating Bias and Inclusive Practices•10 minutes
In this section, we examine how authenticity and transparency enhance leadership credibility, assess your current competence through scenarios, and craft practical strategies to visibly embed these traits in daily interactions.
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- Leading with Authenticity and Transparency - Overview Video•1 minute
2 readings•Total 20 minutes
- Introduction•10 minutes
- The Credibility Paradox•10 minutes
1 assignment•Total 10 minutes
- Leadership with Integrity and Openness•10 minutes
In this section, we assess Emotional Intelligence across self-awareness, self-management, social awareness, and relationship management, practice cognitive, emotional, and compassionate empathy, and link heightened EI to engagement, innovation, and ROI.
What's included
1 video6 readings1 assignment
1 video•Total 1 minute
- Demonstrating Empathy and Emotional Intelligence - Overview Video•1 minute
6 readings•Total 45 minutes
- Introduction•10 minutes
- Emotional Empathy•5 minutes
- Figuring Out the Four Domains of Emotional Intelligence•5 minutes
- Self-control•10 minutes
- Discovering Your Level of Empathy and Emotional Intelligence•5 minutes
- Realizing the Need for Greater Empathy and Emotional Intelligence•10 minutes
1 assignment•Total 10 minutes
- Navigating Emotional Intelligence in Professional Settings•10 minutes
In this section, we clarify culture, differentiate cultural competence from cultural intelligence, map monocultural to intercultural mindsets, and link five orientations to adaptive, inclusive leadership
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- Developing Cross-Cultural Competence and Cultural Intelligence - Overview Video•1 minute
2 readings•Total 25 minutes
- Introduction•5 minutes
- Knowing the Difference Between Cultural Competence and Cultural Intelligence•20 minutes
1 assignment•Total 10 minutes
- Exploring Cultural Awareness and Adaptation•10 minutes
In this section, we recruit culturally diverse, hybrid talent, design inclusive onboarding, and guide teams through Tuckman's Forming-Storming-Norming-Performing-Adjourning stages to convert diversity into creativity, engagement, and superior business outcomes.
What's included
1 video6 readings1 assignment
1 video•Total 1 minute
- Assembling and Leading Diverse and Hybrid Teams - Overview Video•1 minute
6 readings•Total 45 minutes
- Introduction•10 minutes
- Forming•5 minutes
- Norming•5 minutes
- Adjourning•10 minutes
- Maximizing the Benefits of a Diverse Team•5 minutes
- Leading Across Differences and Distances•10 minutes
1 assignment•Total 10 minutes
- Effective Leadership in Diverse Team Development•10 minutes
In this section, we define trust and the four psychological safety stages-Inclusion, Learner, Contributor, Challenger-then analyze drivers and blockers, demonstrating practical metrics for cultivating safer, higher-performing teams.
What's included
1 video7 readings1 assignment
1 video•Total 1 minute
- Establishing Trust and Psychological Safety - Overview Video•1 minute
7 readings•Total 45 minutes
- Introduction•5 minutes
- Inclusion Safety•5 minutes
- Contributor Safety•10 minutes
- Realizing the Benefits of a Trusting and Psychologically Safe Workplace•5 minutes
- Factors That Undermine Trust and Psychological Safety•5 minutes
- Increasing Inclusion Safety•5 minutes
- Measuring Psychological Safety•10 minutes
1 assignment•Total 10 minutes
- Building Trust and Psychological Safety in Organizations•10 minutes
In this section, we distinguish coaching from feedback, apply the Situational Leadership model, and plan culturally aware conversations that avoid common pitfalls, enhancing trust, inclusivity, and individual performance.
What's included
1 video5 readings1 assignment
1 video•Total 1 minute
- Coaching and Giving Feedback - Overview Video•1 minute
5 readings•Total 30 minutes
- Introduction•5 minutes
- Understanding the Difference Between Coaching and Feedback•5 minutes
- Selling•5 minutes
- Avoiding Reciprocal Feedback•10 minutes
- After the Conversation•5 minutes
1 assignment•Total 10 minutes
- Mastering Effective Leadership and Feedback Techniques•10 minutes
In this section, we learn to define inclusive communication, replace exclusionary language, apply clear frameworks and partner with human resources, creating respectful, high-performing workplaces.
What's included
1 video2 readings1 assignment
1 video•Total 1 minute
- Communicating Inclusively - Overview Video•1 minute
2 readings•Total 15 minutes
- Introduction•10 minutes
- Working With Human Resources to Promote Inclusive Language•5 minutes
1 assignment•Total 10 minutes
- Inclusive Communication Practices•10 minutes
In this section, we uncover personal conflict-avoidance triggers, evaluate Thomas-Kilmann and intercultural styles, and apply a structured, outcome-focused dialogue framework to transform tense workplace conversations into performance improvements.
What's included
1 video5 readings1 assignment
1 video•Total 1 minute
- Dealing with Conflict - Overview Video•1 minute
5 readings•Total 40 minutes
- Introduction•10 minutes
- Seeing the Benefits of Engaging in Uncomfortable Conversations•10 minutes
- Accommodation•5 minutes
- Intercultural Conflict Styles•5 minutes
- Applying Best Practices to Real-World Scenarios•10 minutes
1 assignment•Total 10 minutes
- Navigating Workplace Conflict•10 minutes
In this section, we discover employee experience definitions, spot red and green culture signals, and examine accountable leadership actions that create trust, inclusion, and superior performance.
What's included
1 video7 readings1 assignment
1 video•Total 1 minute
- Assessing the Employee Experience - Overview Video•1 minute
7 readings•Total 45 minutes
- Introduction•5 minutes
- Evaluating the Current State of Your Company Culture•5 minutes
- Checking Out the Culture Spectrum•10 minutes
- Stepping into the Green Zone•5 minutes
- Applying Strategies to Address Gaps in the Employee Experience•5 minutes
- Demonstrating Accountability•5 minutes
- Sound Decision Making Matters•10 minutes
1 assignment•Total 10 minutes
- Exploring Organizational Culture and Inclusion•10 minutes
In this section, we learn to embed diversity, equity, and inclusion metrics in hiring, development, engagement, and pay, analyze results, build dashboards, and avoid common measurement pitfalls.
What's included
1 video3 readings1 assignment
1 video•Total 1 minute
- Tracking and Measuring Inclusion Initiatives - Overview Video•1 minute
3 readings•Total 25 minutes
- Introduction•10 minutes
- Employee Engagement and Job Satisfaction•5 minutes
- Employer Brand•10 minutes
1 assignment•Total 10 minutes
- Tracking and Measuring Inclusion Initiatives•10 minutes
In this section, we explore advocacy versus activism, build effective ERGs, and employ mentorship and sponsorship to help inclusive leaders create tangible diversity and equity progress.
What's included
1 video5 readings1 assignment
1 video•Total 1 minute
- Advocating for Inclusion - Overview Video•1 minute
5 readings•Total 30 minutes
- Introduction•5 minutes
- Understanding Why Advocacy Is Needed•10 minutes
- Launching and Leading Employee Resource Groups•5 minutes
- Championing Diversity, Equity, and Inclusion Education•5 minutes
- Seeking and Leveraging Diverse Perspectives and Solutions•5 minutes
1 assignment•Total 10 minutes
- Advocating for Inclusion in Organizational Settings•10 minutes
In this section, we contrast equity and equality, practice applying an equity lens across the employee lifecycle, and develop competencies-empathy, listening, cultural competence-for inclusive, impact-driven decisions.
What's included
1 video6 readings1 assignment
1 video•Total 1 minute
- Applying an Equity Lens and Inclusive Mindset in Decision Making - Overview Video•1 minute
6 readings•Total 40 minutes
- Introduction•5 minutes
- Understanding Why an Equity Lens Matters•5 minutes
- Asking the Right Questions When Applying an Equity Lens•5 minutes
- In Recruiting•5 minutes
- In Development and Advancement•10 minutes
- Developing Competencies for Applying an Equity Lens•10 minutes
1 assignment•Total 10 minutes
- Equity and Inclusive Decision Making•10 minutes
In this section, we uncover ten common leadership mistakes that hinder inclusion, self-assess bias, favoritism, and microaggressions, and devise actionable strategies for feedback, recognition, psychological safety, and cultural competence.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Ten Mistakes to Avoid if You Want to Be an Inclusive Leader - Overview Video•1 minute
1 reading•Total 10 minutes
- Ten Mistakes to Avoid if You Want to Be an Inclusive Leader - The Reading•10 minutes
1 assignment•Total 10 minutes
- Essential Practices for Inclusive Leadership•10 minutes
In this section, we decode geopolitical turbulence, enhance inclusive employee experience, retain diverse talent, integrate artificial intelligence and flexible work, and prioritize mental health for resilient, belonging-driven leadership.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Ten Things That Inclusive Leaders Must Navigate - Overview Video•1 minute
1 reading•Total 10 minutes
- Ten Things That Inclusive Leaders Must Navigate - The Reading•10 minutes
1 assignment•Total 10 minutes
- Navigating Inclusive Leadership in Modern Workplaces•10 minutes
In this section, we discover ten organizational practices that embed diversity, equity and inclusion into strategy, assess employee experience, remove barriers and build psychological safety.
What's included
1 video1 reading1 assignment
1 video•Total 1 minute
- Ten Practices that Inclusive Organizations Have in Common - Overview Video•1 minute
1 reading•Total 10 minutes
- Ten Practices that Inclusive Organizations Have in Common - The Reading•10 minutes
1 assignment•Total 10 minutes
- Inclusive Organizational Practices•10 minutes
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