What will I be able to do upon completing the Specialization?

Feel confident and upskilled in a variety of business settings - e.g. networking, project management, procrastination, time efficiency, goal setting and many more.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Essential Professional Skills: Complete Guide Specialization

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Essential Professional Skills: Complete Guide Specialization

Essential Professional Skills: Complete Guide.

Practical Tools for Personal Effectiveness, Commercial Success, and Decision Making

Instructor: Chris Croft

Included with

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3 course series

Get in-depth knowledge of a subject

Beginner level

Recommended experience

4 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 course series

Get in-depth knowledge of a subject

Beginner level

Recommended experience

4 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

How to negotiate more effectively, build stronger customer relationships, improve sales conversations, and develop professional networks.
Practical methods to generate ideas, overcome creative blocks, identify root causes, manage risk, and make better decisions in complex situations.
Time Management: take control of your workload, reduce procrastination, use time wisely, stay focused on important goals, and improve productivity.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Advance your subject-matter expertise

Learn in-demand skills from university and industry experts
Master a subject or tool with hands-on projects
Develop a deep understanding of key concepts
Earn a career certificate from Chris Croft Training

Specialization - 3 course series

Taught by world renowned instructor Chris Croft known for his practical, direct, and engaging style.

This Specialization brings together the essential skills that underpin success in any professional role. Through three practical courses, you'll learn how to manage your time effectively, overcome procrastination, set and achieve meaningful goals, build strong business relationships, negotiate successfully, improve customer interactions, solve problems creatively, and make decisions with confidence.

Designed around short, highly actionable lessons, the Specialization focuses on practical techniques that can be applied immediately in the workplace. You'll learn tools for increasing productivity, improving commercial effectiveness, generating innovative ideas, analysing problems, and evaluating options objectively. This specialisation promises immediate and lasting results.

Applied Learning Project

Learners will complete practical exercises and real-world activities that apply the course concepts to their own work and personal goals. Projects include improving personal productivity, solving workplace challenges, evaluating business decisions, generating creative solutions, and developing communication, negotiation, and networking strategies for authentic professional situations.

Commercial Skills: Negotiation, Sales, Customer service

Course 1, 8 hours

What you'll learn

Build practical skills in negotiation, sales, customer service, and networking that can be applied immediately in real business situations.
Communicate more confidently, strengthen professional relationships, and improve your ability to influence outcomes and create value.

Problem Solving, Decision Making, and Creativity

Course 2, 3 hours

What you'll learn

Apply practical techniques to generate creative ideas, solve problems systematically, and overcome common barriers to innovation.
Make better decisions by evaluating options objectively, managing risk, identifying root causes, and using proven decision-making frameworks.

Personal Effectiveness: Time Management, Goals, Efficiency

Course 3, 8 hours

What you'll learn

Apply practical techniques to manage time more effectively, overcome procrastination, prioritise tasks, and improve personal productivity.
Set meaningful goals, manage projects and workloads more efficiently, and build habits that increase effectiveness and reduce stress.