Coursera

GenAI Healthcare Administration & Documentation Specialization

Coursera

GenAI Healthcare Administration & Documentation Specialization

Generative AI for Healthcare Operations Excellence. Learn to implement AI solutions that streamline healthcare workflows and improve patient care.

Starweaver
Ritesh Vajariya
Farhan Nek

Instructors: Starweaver

Included with Coursera Plus

Get in-depth knowledge of a subject

from 55 reviews of courses in this program

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject

from 55 reviews of courses in this program

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Implement GenAI tools like ChatGPT and Custom GPTs to automate healthcare administrative tasks and improve operational efficiency

  • Design and deploy AI-powered solutions for patient scheduling, care coordination, medical coding, and clinical documentation workflows

  • Develop comprehensive AI implementation roadmaps including tool selection, integration strategies, and change management for healthcare settings

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

February 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 5 course series

What you'll learn

Skills you'll gain

Category: Natural Language Processing
Category: Clinical Documentation
Category: Data Ethics
Category: Healthcare Industry Knowledge
Category: LLM Application
Category: Health Care Procedure and Regulation
Category: Healthcare Ethics
Category: Medical Imaging
Category: Responsible AI
Category: Medical Privacy
Category: Generative AI
Category: Diagnostic Radiology
Category: Health Informatics
Category: Treatment Planning
Category: Artificial Intelligence

What you'll learn

  • Prompt GenAI tools like ChatGPT to generate patient scheduling documentation, resolve FAQs, and enhance scheduling operations.

  • Build and deploy Custom GPTs to automate specific patient scheduling tasks.

  • Implement SaaS-based AI scheduling solutions to optimize appointment management and workforce scheduling workflows in healthcare settings.

  • Develop a comprehensive AI implementation roadmap, including tool selection, integration steps, staff training, and change management.

Skills you'll gain

Category: Prompt Engineering
Category: Business Process Automation
Category: Health Informatics
Category: AI Workflows
Category: Healthcare Project Management
Category: Technology Roadmaps
Category: Software As A Service
Category: Generative AI
Category: Patient Communication
Category: Patient Flow
Category: ChatGPT

What you'll learn

  • Use GenAI tools like ChatGPT to generate patient documentation, resolve FAQs, and enhance healthcare operations.

  • Deploy Custom GPTs to automate specific care coordination and medical case management tasks.

  • Implement SaaS-based AI scheduling tools to streamline administrative tasks and optimize care coordination in healthcare settings.

  • Design an AI roadmap covering tool selection, integration, training, and change management for seamless adoption and better patient outcomes.

Skills you'll gain

Category: Generative AI
Category: Care Coordination
Category: Case Management
Category: Technology Roadmaps
Category: Patient Flow
Category: Patient Communication
Category: No-Code Development
Category: Practice Management Software
Category: Health Informatics
Category: Health Information Management and Medical Records
Category: ChatGPT
Category: Healthcare Project Management
Category: Prompt Engineering
Category: Decision Making
Category: Patient Coordination
Category: Health Technology
Category: Health Administration

What you'll learn

  • Describe the impact of GenAI on modern medical coding and healthcare documentation workflows.

  • Identify and explore GenAI tools for healthcare and medical documentation tasks, such as YesChat Medical Coder and NCBO BioPortal Annotator. 

  • Use GenAI to automate repetitive coding processes and minimize human documentation errors. 

  • Interpret real-world case studies to implement GenAI strategies for improved compliance and efficiency. 

Skills you'll gain

Category: Medical Coding
Category: Generative AI
Category: Clinical Documentation
Category: Compliance Management
Category: Medical Billing and Coding
Category: Automation
Category: Medical History Documentation
Category: Technology Solutions
Category: Healthcare Project Management
Category: Regulatory Compliance
Category: Operational Efficiency

What you'll learn

  • Identify the potential applications of Generative AI in various clinical documentation scenarios.

  • Recognize the impact of Generative AI on clinical workflows and documentation quality.

  • Design a basic implementation strategy for integrating Generative AI into existing clinical documentation processes.

  • Assess the ethical implications and construct guidelines for responsible use of AI in clinical documentation.

Skills you'll gain

Category: Clinical Documentation
Category: Health Informatics
Category: Prompt Engineering
Category: Medical Records
Category: Responsible AI
Category: Clinical Informatics
Category: Health Information Management and Medical Records
Category: System Implementation
Category: Medical History Documentation
Category: Generative AI Agents
Category: Healthcare Ethics
Category: Health Technology

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Starweaver
Coursera
546 Courses 986,447 learners
Ritesh Vajariya
Coursera
27 Courses 14,982 learners

Offered by

Coursera

You might also like

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions